The palette generator won't load

Common causes and fixes when /tools/palette-generator is blank or stuck.

Updated 2026-05-26 · 👍 67 found this helpful

Try in order:

  1. Hard refresh — Cmd/Ctrl + Shift + R. Clears any stale cached chunks.
  2. Disable ad blockers — uBlock Origin sometimes blocks our analytics, which can race the generator hydration.
  3. Check JS console for errors (F12 → Console). If you see "ChunkLoadError," that's a stale cache — hard refresh.
  4. Try a different browser — Chrome → Safari, or vice versa. Helps narrow down extension issues.

If none of the above: email support@thecolortools.com with your browser + OS + a screenshot of the JS console. We respond within 24 hours.

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